Help and FAQ
Answers to the most common questions about your game server.
Choose your game, RAM and subdomain on our order page. After payment via Stripe your server is set up automatically within 2 minutes.
Setup is fully automated and usually takes under 2 minutes after payment.
We accept credit cards, SEPA direct debit and additional methods via Stripe.
Yes. There is no minimum term.
Use our integrated mod browser in the dashboard, or upload files via SFTP.
That depends on the game and player count. See our guides for details.
Yes, you choose your own subdomain during checkout.
Yes, Geyser and Floodgate are included automatically for Minecraft Java servers.
Our servers are hosted in Germany for low-latency EU gameplay.
Our monitoring detects issues automatically and support can help if needed.